HELP CENTRE
Answers before and after you buy
Delivery, installation, warranty, product selection and showroom information in one place.
COMMON QUESTIONS
Frequently asked questions
Keep this page updated whenever delivery, warranty or installation policies change.
Do you provide installation?
Installation availability and charges depend on the product and site conditions. Contact us with the model and installation details for guidance.
Can I see products before buying?
Yes. Light Avenue has showroom locations at TradeHub 21 and Oxley Bizhub 2 in Singapore.
How can I check warranty details?
Warranty coverage varies by brand and product. Refer to the product page or contact the team to confirm the coverage that applies to your item.
How long does local delivery take?
Delivery timing may vary by stock status and product. Confirm the latest delivery estimate at checkout or with the Light Avenue team.
How should I choose a ceiling fan size?
Check room dimensions, ceiling height, mounting conditions and manufacturer recommendations. Use our product specifications and buying guides as a starting point.
What information should I check before buying a toilet bowl?
Confirm the trap type, rough-in distance, space available and installation requirements before purchase.